Building an Integrated, Multi-Channel Experience. Delighting Customers. Empowering Your People

Customer Management IQ is proud to bring you our8th Annual Call Centre Week Canada. We are transitioning into a one year event to ensure we deliver on both size and quality. Our focus will be to provide you with cutting edge insights and strategies from the leaders of successful call centres allowing you to take your operations to the next level.

Times are changing and the same can be said for call centre management. The emergence of social media, multiple channel communication and technology has created a new set of issues for customer experience professionals.

This conference promises to be a networking and discussion-filled event that will give you the opportunity to turn these innovative practical solutions into tangible successes for your call center IQPC’s 8th Call Centre Week Canada event in Toronto will help you take your contact centre to a whole new level. We’re looking at the changes facing call centres and addressing them head on.

IQPC’s 8th Call Centre Week Canada event in Toronto will help you take your contact centre to a whole new level. We’re looking at the changes facing call centres and addressing them head on.

Business Consulting Companies for Operational Efficiency


For those who own business setups that are still in the initial stages of development or you perhaps simply need top rated suggestions for taking your turnover as well as productivity rates to the next level, then a good choice for you would be to invest in the services of a Business Advisory Firm Calgary. With the ever increasing competition in the consumer industry and the high demand for optimal efficiency in company operations, it wouldn’t be too far-fetched to say that most technically savvy business today have to invest in the services of advisory firms to assist them with their unique needs.


What you can expect

Here are some of the advantages of settling for this type of service provider to assist you in achieving operational efficiency:


Up to date information and recommendations

A notable benefit for settling for the services of a business advisory firms Calgary is that you are provided with up to the minute information that you can use to improve specific aspects of your business operations. In most cases, the advisory firm typically scans the consumer market with regards to your related business niche to provide you with an excellent recommendation for your business needs. The added benefit is that the recommendations are often customized and tailor made to ensure a smooth integration procedure with your current business operations.


Exclusive advisory services

Moreover, another notable benefit of investing in these types of services is that you are sure of receiving exclusive consulting services each time. In other words, whereas the conventional business setup may only receive necessary business advisory information, you as their verified client will receive exclusive advisory data that are more than likely to enhance your company activities. By investing in a consulting firm, you are sure that your business will be in compliance with state regulations such as tax returns, operational laws environmental and market policies amongst many other relevant aspects of business.


Professional team of staff

It comes as no surprise that an advisory firm that has the repertoire of resources to provide their client with value for investment often has a professional team of staff to ensure that clients receive the advisory information when they need it the most. In most cases, the professional team of staff is not only well-trained individuals, but they also have adequate competencies to make help you in making an informed decision for enhancing your company.



Go online

The first best place to source information is to use the standard search engines to conduct a search for your desired advisor firm. For instance, you might need to key in the relevant keywords along with your location and some of the top rated companies will show up on the search engine results rankings. In this way, you can easily visit the first couple of websites and evaluate their service portfolios to assist you in making an informed decision for your business.


Ask for referrals

Besides that, an excellent source of information would be referrals from your business partners, close family, and friends amongst many others. These people will provide you with first-hand information into some of the investment that they have previously made in investment firms in Calgary.



Broadly speaking, when it comes to improving your business operations, staying up to do date with policies and achieving operational efficiency, investing in a business advisory firm Calgary always has its tangible benefits. Simply put, not only do you receive the ideal value for your time and money, but you are also sure of receiving professional services for your company especially when you need it the most.

Get the Best Commercial Insurance Broker Ontario

Commercial insurance is very important for you as a business owner in Ontario. There are many reasons to have a knowledgeable commercial insurance broker Ontario. The best coverage is full coverage commercial insurance. Because there is always the inevitability the unforeseen things that can happen and cost you the owner, large out of pocket expenses. These expenses can eat into your profit margins without mercy leaving you the owner in the red. The protection of commercial insurance is a wonderful umbrella in the rain of uncertainty when you own a business. The relief of having the right policy that covers your business helps to cushion you from unforeseen events that can and do happen to business owners every day.


  • Benefits of Having a Great Commercial Insurance Broker Ontario

Having a knowledgeable Commercial Insurance Broker Ontario is what good business is all about. The perks of having serious coverage commercial insurance are numerous. Your Commercial Insurance Broker can give you every detail and you get the coverage you need to keep you completely protected. This will help you to remain ready to do business with confidence every day. Ontario it is time to get covered against the world at large which is full of unfortunate dangers even the most astringent security measures may not prevent.


  • Good Commercial Insurance is Good Sense for Business 

With a great full coverage policy you are covered against criminal damage, and your property is covered in case of fire, vandalism, thieves, and the damage incurred to expensive inventory. Retail businesses tend to include assets that need extra protection. The retail environment is open to the public at large so having great coverage just makes good retail business sense. Commercial insurance broker Ontario will assist in you in finding the perfect retail business coverage to protect your retail business assets with the perfect fit for your commercial insurance protection.


  • Get the Best Coverage Designed for Your Commercial Needs

Your assets inside your business such as computers and other property inside your business should be covered by the best fitting policy. Machines can be an integral part of your business and need to be covered under your commercial policy. Your business furniture, extra buildings and inventory all need to be covered so you do not incur profit loss if disaster happens. It is already disheartening when businesses are robbed or damaged from criminal damage or fire. Commercial Insurance Broker Ontario will assist you in recovering your business and get right back to business as usual as quickly as possible if disaster occurs. Get with the best commercial insurance broker Ontario for the perfect insurance coverage designed just for your business needs.