Building an Integrated, Multi-Channel Experience. Delighting Customers. Empowering Your People

Customer Management IQ is proud to bring you our8th Annual Call Centre Week Canada. We are transitioning into a one year event to ensure we deliver on both size and quality. Our focus will be to provide you with cutting edge insights and strategies from the leaders of successful call centres allowing you to take your operations to the next level.

Times are changing and the same can be said for call centre management. The emergence of social media, multiple channel communication and technology has created a new set of issues for customer experience professionals.

This conference promises to be a networking and discussion-filled event that will give you the opportunity to turn these innovative practical solutions into tangible successes for your call center IQPC’s 8th Call Centre Week Canada event in Toronto will help you take your contact centre to a whole new level. We’re looking at the changes facing call centres and addressing them head on.

IQPC’s 8th Call Centre Week Canada event in Toronto will help you take your contact centre to a whole new level. We’re looking at the changes facing call centres and addressing them head on.

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